How can I exit the Kiosk Mode?

You have to make the Kiosk Exit Gesture in order to see the Kiosk PIN dialog box. Depending on Fully settings the Exit Gesture can be one of following:

• Swipe from Left (default). Note: If you have gesture navigation enabled in your Android settings you have to hold short at the left edge before swiping out.
• Long press Back Button on the remote control (Android TV and other non-touch devices)
• Tap anywhere 5 times quickly (only within Fully Kiosk).
• Tap anywhere 7 times quickly (also works in other apps).
• Double Tap Top Left Corner plus Double Tap Bottom Right Corner (all must be done within 3 seconds)

The default Kiosk PIN is 1234

If you can’t exit the Kiosk Mode or can’t remember your Kiosk PIN there are following ways to escape:

1. If you have Remote Admin or Fully Cloud access to your devices, you can change the PIN or unlock the Kiosk Mode via Remote Admin or Fully Cloud.

2. If you installed the app from APK file, granted All Files Access permission and not disabled the Settings Auto-Import in Other Settings, you can attach your device by USB cable and put the fully-once-settings.json file (rename in fully-video-once-settings.json for Fully Video Kiosk or fully-single-app-once-settings.json for Fully Single App Kiosk app) disabling the Kiosk Mode to the main folder of the internal shared storage (/sdcard). Then restart the device in order to auto-import the settings file.

3. If you have not enabled the Lock Safe Mode option in Fully Kiosk Mode settings, by Device Owner Settings or by KNOX Settings, you can boot into safe mode (ask your vendor for instructions with your device, usually you have to press some buttons during the boot) and uninstall Fully Kiosk. If you can’t uninstall Fully Kiosk in safe mode you can look in Android Settings for Home App and select the standard Android Home App.

4. If you have ADB access to the device you can just uninstall the Fully Kiosk app by ADB.

adb shell dpm remove-active-admin [package]/de.ozerov.fully.DeviceOwnerReceiver
adb uninstall [package]

Use the following package names as [package] in this command:

• Fully Kiosk Browser: de.ozerov.fully
• Fully Single App Kiosk: com.fullykiosk.singleapp
• Fully Video Kiosk: com.fullykiosk.videokiosk
• Fully Kiosk Browser EMM edition: com.fullykiosk.emm

5. Otherwise the Factory Reset is the only way to reuse the device. Ask your device vendor or ask Google how to perform a factory reset by pressing the hardware buttons of your device.

There is no backdoor available in our apps for good reasons.