Skip to content

Why do I get a Local Files Alert? (Breaking Changes) ​

If there are any settings referring to the local files on the shared storage the app will show a Local Files Alert and give you different options.

Background: Starting Fully Kiosk Browser 1.58, Fully Single App Kiosk 1.18 and Fully Video Kiosk 1.18 our kiosk apps will comply with the latest File Access Permissions Policy (2024). Our kiosk apps won’t have any access to the most files on the shared storage with Android 11+ devices. Even though playing media files from shared storage is still possible with the latest app version (if media access permissions granted) this access can become broken in future without notice. Check this FAQ to understand different storage types in Android. If you don’t use any local files  or your devices are running Android 10 and older you can directly upgrade to the latest versions.

Option 1. You can grant All Files Access (Manage All Files) permission to Fully Kiosk app. This can only be done on the device. (Remote Admin can however trigger the permission dialog shown on the device.) This option is only available if you installed our apps from APK file or device provisioning (not when installed from Google Play).

Option 2. Our app can migrate the affected files by copying them to the app-specific storage (/storage/emulated/0/Android/data/<appid>/files) and adjust the app settings accordingly.  You can check the affected files and start this migration from the app or by Remote Admin. You will find the detailed results logged in Remote Admin >> Fully Log.  Note that the app-specific storage can only be accessed by our app and will be removed if you uninstall our app. If you need file access by other apps (like when using a file sync app) then please use the Option 1.

Of course, our app can only find the files to migrate that are linked from some setting. If you want to add other folders to migration you can import a settings file like this.  You can also force the file migration without any user interaction (after testing it!) by importing this settings file.

After file migration please check all settings files and configurations in use and avoid re-importing (or better delete!) those using local files on shared storage.

File migration can be done best with Fully Kiosk Browser 1.57, Fully Single App Kiosk 1.17 and Fully Video Kiosk 1.17. Later versions will be impossible to access non-media file types on the shared storage for migration.

Option 3. Never upgrade the app higher than Fully Kiosk Browser 1.56, Fully Single App Kiosk 1.16 and Fully Video Kiosk 1.15.

Option 4. Permanently ignore the local files alert by importing this settings file. But you should know what you are doing.